U.S. Department of Transportation requires that customers should provide one set of keys for the vehicle, including the ignition, trunk, and glove box to the Vehicle Transport company.
All antennas including temporary ones should all be removed or lowered before Auto Transporting.
We ask that all customers provide a clean vehicle; this allows the carrier of Auto Transporter Direct to do a quick and fair evaluation of the vehicle prior to Transport. Also, it establishes the standard for condition of delivery after Auto Transporting.
Be sure to turn off all alarms before Moving. If the vehicle requires special instructions to start, please inform the Auto Transporter Direct dispatcher. Our company is not responsible for any drained batteries or other mechanical problems resulting if the alarm was not turned off before Auto Transporting.
All racks that are not permanently attached to the car should be removed before Car Shipper.
Auto Transporter Direct will not be responsible for any pre-existing nicks, scratches, chips, cracks, or other imperfections already on the vehicle before Car Transporters.
Customers need to prepare their vehicles for all climates. All fluids must be checked and filled. Any damage caused by Acts of Nature, Auto Transporter Direct is not responsible for.
Spoilers, fairing, air dams or other low hanging and loose items should be removed. If not removed, we at Auto Transporter Direct are not responsible for any damaged items.
By law, Auto Transporting's are not permitted to transport personal belongings, as they do not have a household goods transportation license. By violating this law Auto Transporter Direct can be fined up to $10,000 per occurrence. In addition, if you were to place things in the car, they would not be covered by insurance and all the damages made to the items is not the responsible.
Make sure the locations for pickup and delivery are truck accessible. This way the trucks can easily move around without damaging other cars that are still left on the trailer.
