International Transport FAQ'S

These are off loading and documentation fees are charged by the destination country. Each country differs. Container off loading fees are usually double that of roll-on roll-off fees.

Yes, we have clearing agents at all ports that can assist you but you can do the clearing yourself if you choose.

You should get an International Driver's License from the AAA Automobile Association in your area; however, your American Driver's License will suffice in Europe. You can drive on your American plates in a foreign country until they expire, when you will be required to renew your plates in the country of residence.

Yes. Insurance can be bought at the port of destination or you can arrange it prior to picking up your vehicle with an insurance company of your choice

Cash, cahier check, money orders, visa and master cards will be accepted. No personal checks and no business checks will be accepted. Payment must be arranged prior to pick up.

You can designate any person to pick up the vehicle but you must advise us so we can enter his or her name as the consignee when your order is booked.  Once your vehicle arrives at the destination port and you decide to charge the consignee there is an additional charge.  They will be required to identify themselves with a picture ID

Yes.   If you are shipping your vehicle in a shared container or on it own you will be permitted to pack goods into the car only. These goods are sent under your own risk and cannot be insured. The only time your goods are covered with insurance is when our company packs the container.

 Shipping containers, which are not air tight, are subject to changing weather patterns. This can result in the growth of moss on your upholstery. To avoid this, we suggest that you cover your seats with a sheet or cloth.

ARRIVAL TIMES ARE NEVER GUARANTEED.Most of the time we at Auto Transporter Direct are able to provide you expected arrival dates. However, sometimes due to; customs delays, ships canceling their departures, or in the event of lack of enough freight available for consolidated shipments delays can occur.

Please note that returning citizens or foreign buyers may be subject to import duties and taxes. Each and every country has different laws so we urge you to contact the embassy of the respective country to clarify the matter.

The vehicles are stored below deck, not open to the elements. This method is much cheaper then a container.  Please note, roll on roll off is not offered to all countries.

Please keep your gas tank at ¼ of a tank or less. For safety, full tanks will be emptied at additional charge to you.

A customs clearance broker is capable of passing your vehicle through the formalities of the country of destination. We clear customs prior to your vehicle loading onto the vessel.

We accept money wire transfers for all overseas shipments.  We will provide you with our bank information upon booking your order.